SystemMinder™ Managed Services

Remote Network Monitoring for Proactive Network Management

The SystemMinder™ Managed Service Center uses remote network monitoring to help you take control of your IT resources.

By maintaining a proactive approach to any network issue that may arise, you dramatically reduce the overall impact from IT failure. This proactive service model creates an ideal environment that allows a Sikich consultant to react remotely before an issue can escalate into a major business-altering problem.

The SystemMinder™ Managed Service Center provides the continuous monitoring, troubleshooting, reporting and automated response capabilities that are essential to managing today’s complex networks. SystemMinder™ automates key monitoring and management tasks relating to Network, Server, Desktop, Security, Application, and IP Telephony (VoIP) management and leads to:

• Improved business performance

• Better process throughput

• Lower IT costs

• Optimized IT resource allocations

SystemMinder™ provides the ability to predict, prevent and repair network problems in real-time. Keep your networks running and stay competitive without breaking the bank!

SystemMinder™ network monitoring and reporting service allows for proactive support and management around the clock. We’ll monitor your IT systems and notify you of any disruptions or problems. Our consultants will analyze the situation and take steps to resolve it — 24 hours a day, seven days a week.

How It Works

SystemMinder’s architecture forms the basis for its effectiveness and flexibility. The data collection system is comprised of several components that work together to make the system flexible, secure and distributed. By leveraging an architecture that is based on industry standards, we are able to collect data from the client's networks and securely transmit this information back to our central server. Our data collection system works in heterogeneous environments, including Windows, Novell®, RedHat® Linux and Solaris™, and can be deployed in either an agent or network-based mode. This allows complete monitoring of client infrastructure, including the monitoring of mobile devices like laptops.

SystemMinder’s Web-based user interface presents the status of all monitored devices and services on your network.The dashboard provides information about network availability, system performance metrics, performance information on key Windows systems, and asset information on application compliance, license compliance and system changes. This will give overall status at a glance.

The Benefits of Monitoring

Peace of Mind - With SystemMinder™ Monitoring, you can rest assured that your core computer devices are up and running across your business, including remote sites.

Reduced Downtime - SystemMinder™ has the ability to identify warning signs and prevent potential issues from escalating into business critical failures that take down your network.

Faster Time to Resolution - SystemMinder™ Monitoring provides immediate notification on a 24x7 basis of any business critical problem so that it may be resolved with minimal disruption to your business.

Better Information - SystemMinder™ Monitoring provides historical data on network stability, enabling you to make informed business decisions.